Getting Started with Sully Bookings – Salon Edition

Welcome to Sully Bookings – Salon Edition — the all-in-one booking system built for independent salons and grooming businesses across the UK & Ireland. This guide walks you through everything you need to go live and start accepting appointments.

1. Create Your Account

Head to salons.sullybooking.com and click Get Started. Enter your name, email, and a password. You'll be taken straight to your dashboard — no credit card required to explore the demo first.

If you'd like to try things out before committing, hit Try Demo on the homepage. You'll get a fully loaded demo salon with sample appointments, services, team members, and settings so you can see exactly how everything works.

2. Complete Your Salon Profile

Once signed up, the Getting Started checklist on your dashboard guides you through setup. First up: your salon profile.

Go to Venues in the left sidebar and fill in:

• Salon name — this appears on your booking widget and confirmation emails
• Address & phone number — so clients know where to find you
• Description — a short blurb that appears on your public booking page

3. Set Your Opening Hours

Still in Venues, scroll down to Opening Hours. Set the days and times your salon accepts appointments. You can configure different hours for each day of the week, and even set split sessions (e.g. morning 09:00–13:00, afternoon 14:00–18:00).

Sully automatically generates time slots based on your hours and each service's duration. If you're closed on Mondays, just toggle that day off — no slots will appear for clients.

4. Add Your Services and Team

Head to Settings → Services to build your menu. For each service, add:

• Service name (e.g. "Ladies' Cut & Blow Dry", "Full Head Balayage", "Beard Trim")
• Duration and price — Sully uses the duration to work out how many slots each appointment takes

Then go to Settings → Team to add your stylists, barbers, or therapists. Give each team member a name and colour, and choose which services they offer.

When a booking comes in, clients can pick the service they want and — if you enable it — their preferred team member.

5. Embed the Booking Widget on Your Website

This is where the magic happens. Go to Settings → Widgets and you'll find a small snippet of code. Copy and paste it into your existing website's HTML — it works with any website builder (WordPress, Squarespace, Wix, or a custom site).

The widget shows your available time slots, lets clients pick a service and date, and collects their details. It matches your brand colours too (see the widget customisation guide).

Alternatively, you can share your direct booking link (found on the same page) via social media, Google Business, or email.

6. Start Accepting Bookings

That's it — you're live! When a client makes a booking:

• They receive an instant confirmation email
• The booking appears on your Dashboard, Calendar, and List views
• You can confirm, modify, or cancel from any view
• You'll get a notification in the app bell icon

You can also create bookings manually using the + New Booking button — perfect for phone or walk-in appointments.

7. Explore More Features

Once you're up and running, check out these to get the most from Sully:

• Analytics & Reports — track booking trends, peak times, and revenue by service
• Client Messaging — reply to clients directly via email from the booking detail
• Custom Fields — collect allergy/patch-test info, occasion details, or any other info at booking time
• Special Occasions — set modified hours or closures for holidays and events