Stop losing moneyto no-shows.
Sully Bookings – Salon Edition includes Stripe-powered deposits and card pre-authorisations in the flat £29/month. Set deposit rules by service, day or time. Charge no-show fees with one click. No add-on fee.
How deposits work in Sully
Step 01
Set your rules
Configure deposit amounts by service, day or time. Require deposits for Friday–Saturday only, or for high-value services like colour, or always — you decide.
Step 02
Client enters card
When a client books online, they securely enter their card details via Stripe. Their card is either charged a deposit or pre-authorised (held, not charged) depending on your rules.
Step 03
Reminders go out
Sully sends automatic SMS and email reminders before the appointment. Clients know their card is on file — no-show rates drop dramatically.
Step 04
Charge no-shows
If a client doesn’t turn up, charge the no-show fee with one click from the booking details screen. The money goes straight to your bank via Stripe.
Deposit FAQs
- Do I need Stripe?
- Yes — you connect your own Stripe account in Settings → Payments. Deposits and charges go directly to you; Sully never holds your money.
- Is the deposit feature an extra cost?
- No. Deposits, pre-authorisations and no-show charging are included in the flat £29/month. No add-on fees.
- Can I set different rules for different days?
- Yes. You can require deposits for peak days (e.g. Friday–Sunday) and not for midweek, or require them for high-value services only.
- What if a client cancels in time?
- You set a cancellation window. If the client cancels before the deadline, the deposit can be refunded automatically or manually from the dashboard.
Protect your chair time, protect your revenue
Deposits included in £29/month. No add-on. No per-booking fees.